Client

The Hong Kong Polytechnic University

PolyU Hong Kong Credit Transfer System

Revolutionizing Customer Interaction with AI-driven Chatbot

Realised

2023

Scope

1 month

Client

The Hong Kong Polytechnic University

Technology

Event Website Development

Services

Lab Information System

Shopify Customization & Development

Beauty Salon Management System

AI-powered chatbot enhancing customer service.

In order to enhance the customer service experience and improve response times, we implemented an AI-driven chatbot. This intelligent bot was capable of understanding customer queries and providing appropriate responses, all in real-time. Not only did this drastically reduce waiting times, but it also led to improved customer satisfaction. The AI chatbot we developed was equipped with:

  • Real-time Customer Interaction
  • Improved Response Times
  • High Accuracy in Responses
  • 24/7 Customer Support

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